How To: Use FaceTime

Apple’s FaceTime® lets you make and receive video calls with other Mac, iPhone, iPod and iPad users. Businesses like Salesforce are even using FaceTime technology to facilitate video support. Getting started on a mobile device is as easy as a few taps, but Mac setup can be a little trickier. Check out this video for step-by-step FaceTime setup directions and usage tips or follow the steps below:


1.Confirm your system is running the following:

Mac OS X version 10.6.6 or above
• Apple ID or email address
• Stable wi-fi connection

2. If you haven’t downloaded FaceTime on your Mac, head over to the Mac App-store and download it for about a buck.

3. Once installed, launch it from the dock or from your apps folder.

4.Enter your Apple ID and password then Sign In. Or, if you don’t want to use your current Apple ID or don’t have one, enter an email address and password then click Create Account. Note: If you created a new account or are adding additional email addresses, you’ll receive a verification email to confirm the email address before getting started.

You’re done! Here are a few tips for using FaceTime:

Connection quality: To use FaceTime with Mac, you’ll need good wi-fi access on both ends to ensure best quality.

Caller ID: Go to Preferences to set what callers see as your “caller id.” You can disable caller id here, but your email address will still show when you make a call.

Environmental adjustments: Avoid bright lights or sunny windows at your back and make sure that you have enough light to be seen clearly. With the PIP viewer, you can see exactly what the caller sees and make adjustments as needed. Click and drag your PIP display anywhere on the screen you’d like.

Making calls: Making a call using FaceTime is as easy as clicking on a contact. FaceTime runs in the background on your Apple devices. A call to your email address sends simultaneous notification to all logged in devices.

Contacts management: Your contacts, favorites, and groups from Address Book are automatically available in FaceTime. You can even add, edit, and delete contacts right in FaceTime, however, if you delete in FaceTime, it’s gone from the Address Book too.
When a call comes in, you can answer or decline.

View toggling: Similar to FaceTime on other Apple devices, the Mac version offers landscape or portrait viewing. To toggle views, use the onscreen button or CMD + R.
For full screen, use the onscreen button or CMD + up arrow + F.

Now you’re up and running with FaceTime. Smile into the camera and start calling.

Related: How To: Disable FaceTime in iPod and iPhone

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